Check each status separately
- Check the account activation banner.
- Open Campaign Overview and read the campaign state.
- Review every ad-set row, not only the campaign heading.
- Open the selected creative's Overview and check validation.
- Read any rejection reason displayed by Energy.
A campaign can be Active while a profile still needs approval. Likewise, an approved creative can still have a placement awaiting validation.
If the setup was edited
New or changed ad sets can return to a stopped state until reviewed. This is expected protection, not lost data.
If the status appears outdated
Reload the overview after the administrator confirms the action. Energy reads live status from the main system, but a temporary upstream error can delay the visible update.